Terms and Conditions

Extra Persons

Extra persons can be accommodated in the rooms on roll-away beds or fold-out couches, infants can be accommodated in cots.


Tariff's are seasonal and range from $99-$290 per night. The use of rollaway beds, fold-out couches and cots attract small additional charges.

Reservation Guarantee / Cancellation

In order to guarantee a reservation full credit card details (type, name, number, expiry date) are required at the time of booking, this can be done either by phone, fax or email or website. If a credit card is unavailable prepayment for the room(s) will be required. A minimum of 48 hours notice of reservation cancellation is required otherwise a cancellation fee will apply upon cancellation of a booking (first nights tariff).

Check in / Check Out

Check in is after 2pm on the day of arrival and check out is at 10am the day of departure (unless prior arrangement has been made)

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See our range of rooms

See the full range of rooms that we have available.

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Contact Us

Hotel Carlton Mill
17 Bealey Avenue, Merivale
Christchurch, New Zealand
Freephone: 0800 4 CARLTON
                   (0800 422 758)
Email: carlton.mill@xtra.co.nz

We stayed here for our holiday and was amazed at the attention to deatail in the rooms. They had everything that you needed. We look forward to our next stay.

Jessie - Australia

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